Lena is operated by an independent operator registered in the Russian Federation. You can reach the team at any time by writing to Lena in the chat.
Lena is an artificial intelligence that talks with you. She is not a human being, not a licensed professional, and not a substitute for one. Nothing she says is medical, psychological, legal, financial or other professional advice. Decisions you make remain yours.
You must be at least 18 years old. By using the service you confirm that you are.
Do not use the service to break the law, to harm yourself or others, to harass anyone, to generate sexual content involving minors, to build weapons, or to attempt to extract or damage the underlying systems. We may suspend access if you do.
A free plan with daily limits is available. A full plan removes those limits. New users may receive a free trial period. Nothing is charged automatically at the end of a trial: any payment requires a separate, explicit action from you. Prices are shown in the chat before payment. Payment availability depends on your country.
What you write, say and upload stays yours. You grant us only the permission needed to operate the service for you: to store your messages and files, and to process them so Lena can remember context and answer you.
The service is provided as is. We aim for continuous availability but do not guarantee it. Features may change, and the service may be interrupted for maintenance or reasons beyond our control.
To the maximum extent permitted by applicable law, we are not liable for indirect or consequential losses arising from your use of the service. Nothing here limits liability that cannot be limited by law.
You may stop using the service at any time and ask us to delete your data. We may end access if these terms are seriously or repeatedly broken.
We may update these terms. Material changes will be announced in the chat before they take effect.
These terms are governed by the law of the Russian Federation, where the service is operated, without prejudice to any mandatory consumer protections available to you in your country of residence.
Write to Lena in the chat and ask her to pass your message to the team. She will forward it.